If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Please turn it on so that you experience this sites full capabilities. 2. You will need your order number and email/last 4 digits of your phone number. returning. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery . Login to our returns portal. You can unsubscribe at any point. below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. On dirait bien que vous nous rendez visite sur. You have 30 days to cancel your order because you have changed your mind. Copyright 2022 boohoo.com. Your browser's Javascript functionality is turned off. 2. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. If you have a delivery related question or maybe you need to track your order. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. boohoo aren't able to extend your invoice. We're sorry to hear that you've received an incorrect or faulty item. You dont need to remember to keep your proof of postage its all digital! Simply choose the locker thats most convenient for you - whether thats close to home, work, gym or another place you frequently visit. Hear about exclusive offers, get early access to collabs & quicker checkout. Click here to generate and print off your returns label and to find your nearest store. *Extra 10% discount sent via email to new subscribers only. FYI Copyright 2022 boohoo.com. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. You can return using the steps above. Following the prompts, enter the order details as instructed. Simply return your item(s) and reorder for a replacement. How long does it take to process my return? Items must be returned within 28 days of receipt. Simply return your item(s) and reorder for a replacement. You don't need to remember to keep your proof of postage - it's all digital! On receiving your return the next step is for us to check the item(s). It takes up to 24 hours from your return being processed by us for your invoice to be updated. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Please note, that returns will be made at your own cost. 1. Whether you're on website or app, just flip the switch! With just one click you can reduce the energy used by this website. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. Items must be unworn and unwashed with the original labels attached. Choose whether the return is for a purchase made in-store or online. If you decide to keep one of the items, you need to pay for delivery. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. If your items dont make it back to us, youll need to open a dispute with the carrier. Repack your items (These need to be unworn/unwashed/unused and with original tags). US returns are simple and low cost. You can unsubscribe at any point. We don't refund delivery charge for those countries listed outside of the EEA. Click here to view our full Returns Policy. Please turn it on so that you experience this sites full capabilities. APP EXCLUSIVE - 25% OFF ALMOST EVERYTHING!*. On average a Klarna refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Just pop your items in something non see-through, sealable & waterproof. here, and a member of our team will look into it. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. For any product purchased via boohooMAN's TikTok Shop, returns and refund terms and conditions can be found on the TikTok Shop. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. We would like to show you a description here but the site won't allow us. One of our customer service agents will be more than happy to look into this for you. On receiving your return the next step is for us to check the item(s). Order Number FULL order ID including the letters at the beginning. 90z Revival, We have printer-less options too if you dont have a printer! Login to our returns portal You will need your order number and email/last 4 digits of your phone number. We've gone paperless! Please note, we cannot offer refunds on pierced jewellery, cosmetics & fashion masks or on swimwear if the hygiene seal is not in place or has been broken. You don't need to remember to keep your proof of postage - it's all digital! All rights reserved. As per our policy, returns are chargeable therefore the outstanding 1.99 charge on your BNPL invoice would need to be covered by you. We have printer-less options too if you dont have a printer! Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). If you have a delivery related question or maybe you need to track your order. UK returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued minus the cost of 1.99 for returning the item to us. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. What should I do if I receive an incorrect or faulty item? Cargos, Once you have processed your return in the portal you're ready to post it off! Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. We've gone paperless! Read about their experiences and share your own! (These need to be unworn/unwashed/unused and with original tags) If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. Confirmation; Please complete the required fields to help us retrieve your order details . Your return arrives back at boohooMAN! If your items dont make it back to us, youll need to open a dispute with the carrier. 3 Select your preferred return option Print returns label at home. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Select your preferred return option (Print returns label at home or in store options). From the Orders Details menu, select Returning an Order. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items recieved we reserve the right to recover any shortfall from you. A returns charge of 2.50 per parcel will be deducted from your refund amount. Beauty products, fashion masks and accessories cannot be returned for hygiene reasons. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Please note: We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal has been tampered or been broken.Your statutory rights remain unaffected. By enabling them, you are agreeing to our. 2. Just pop your items in something non see-through, sealable & waterproof. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. 4. Returns via the portal are fully tracked. Hoodies, By enabling them, you are agreeing to our. 3. You've got 28 days to send something back to us from the day you receive it. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. Your refund is on its way. By subscribing, you agree to receive marketing communications from boohoo by email. Find out how to return your item(s) at number 4. 3 Select your preferred return option Print returns label at home or in store options. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). You've got 28 days to send something back to us from the day you receive it. 4. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. Shorts, Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Refunds will not be given if they do not comply with our returns policy. By subscribing, you agree to receive marketing communications from boohoo by email. We don't refund delivery charge for those countries listed outside of the EEA. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Were really sorry to hear that youve received an item thats not in perfect condition. You can cancel your contract here. blocking them. Shorts, This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). All rights reserved. Print off your returns label and attached it to your parcel. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Returns are FREE for premier customers. You've got 28 days to send something back to us from the day you receive it. If you decide to keep one of the items, you need to pay for delivery. Items must be returned within 28 days of receipt. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Items must be unworn and unwashed with the original labels attached. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. Your return arrives back at boohooMAN! For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. Please turn it on so that you experience this sites full capabilities. There is no returns label in my parcel, how do I return? Please wait 14 days before contacting us about your refund if you havent heard from us yet. 6,240 people have already reviewed boohooMAN. this With loads of styles landing each week and regular trend updates you can be sure to get the latest. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. 1. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. You don't need to remember to keep your proof of postage - it's all digital! We have printer-less options too if you dont have a printer! Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. Make sure you keep proof of postage! Underwear and swimwear can only be returned if the hygiene seal has not been removed. All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Klarna for the items that you have returned. Log onto our portal here. You will be charged per parcel you return, if multiple returns are made on the same order, additional fees will apply. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. depends on your card issuer). You can return using the steps above. Please wait 14 days before contacting us about your refund if you havent heard from us yet. Please note, we cannot offer refunds on cosmetics and pierced jewellery. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. *Extra 10% discount sent via email to new subscribers only. You can cancel your contract here. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. warehouse, and again when we have processed your refund. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Once you have processed your return in the portal you're ready to post it off! Click here to generate and print off your returns label and to find your nearest store. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. UK Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. GET UNLIMITED NEXT DAY DELIVERY WITH PREMIER!*. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. them or get a refund. 5. Repack your items. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. You've got 28 days to send something back to us from the day you receive it. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Items must be unworn, unwashed and unused with the original labels still attached. }
It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. For all other International customers, please return unsuitable items within 30 days of receiving your item(s). Make sure you keep your proof of postage! Please note that if you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal below), you will remain responsible for the items, including for any loss or damage, until we receive them. Don't worry, if this does happen we will contact you first. What should I do if I receive an incorrect or faulty item? Make sure you keep proof of postage! Make sure you keep proof of postage! We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. If your items dont make it back to us, youll need to open a dispute with the carrier. You will need your order number and email/last 4 digits of your phone number. So that we can get this fixed for you please head over to our Contact Us section. You'll no longer receive a shipping note in your parcel. This cancellation period starts from the day you have received all of the items in your order. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. What should I do if I receive an incorrect or faulty item? 3. Items must be unworn and unwashed with the original labels attached. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. You can return your item to us for a refund, and then place a new order to You'll no longer receive a delivery note in your parcel. If you use the returns portal, the process for returns is as follows: Repack your items. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. This cancellation period starts from the day after you receive your order. You can unsubscribe at any point. Using your own method of return may cause delays in your refund and you may be liable for import VAT and a custom duty charge, if returning internationally. You'll get an email once we receive your returned item. Post if off! You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Locations include supermarkets, petrol forecourts and train stations. Returns via the portal are fully tracked. If your items dont make it back to us, youll need to open a dispute with the carrier. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. 3. All rights reserved. Your refund will be processed once we've received your unwanted items. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. This two week period starts from the day after you receive your order (or from the day after you receive the last If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. We dont offer exchanges right now. No packaging, no problem! Items must be unworn, unwashed and unused with the original labels still attached. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. I have received a faulty or an incorrect item, would there be a charge to return? Login to our returns portal. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. If you have any questions about extending your invoice, please contact Klarna. You can unsubscribe at any point. Make sure you keep your proof of postage! If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. Our percentage off promotions, discounts, or sale markdowns are customarily based on our own opinion of the value of this product, which is not intended to reflect a former price at which this product has sold in the recent past. Copyright 2022 boohoo.com. 90z Revival, Items must be unworn and unwashed with the . You'll then receive a full refund minus the cost of 1.99 for returning the item. Select your preferred return option (Print returns label at home or in store options). For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. 1. OUR RETURNS POLICY. All InPost Lockers are in well lit, safe and secure areas with ample parking. With Klarna, Clearpay, Laybuy & Zip! 1. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Returns via the portal are fully tracked. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. Hear about exclusive offers, get early access to collabs & quicker checkout. By enabling them, you are agreeing to our. blocking them. You don't need to remember to keep your proof of postage - it's all digital! Select your preferred return option (Print returns label at home or in store options). If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Copyright 2022 boohoo.com. Keep an eye on your return tracking. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. There are a couple of other ways to cancel your contract with us. Please return unsuitable items in its original packaging. Log onto your Portal here . See our, On dirait bien que vous nous rendez visite sur. Heasandford Industrial Estate boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date shown on your dispatch note. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. 2. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. If you are a customer in the European Economic Area (EEA), you have 28 days to return your item(s) after receiving your order. If you've returned items from an order paid for with Afterpay, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done via the Afterpay app. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Print off your returns label and attached it to your parcel. Collect your order from nearly 1,200 InPost lockers nationwide for 3.99. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Returns via the portal are fully tracked. By subscribing, you agree to receive marketing communications from boohoo by email. You can return your item to us for a refund, and then place a new order to get the item of your choice. Refunds will not be given if they do not comply with our returns policy. You will need your order number and email/last 4 digits of your phone number. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. You may be liable for import and pay a custom duty charge for orders over the customs threshold. blocking them. Find out how to return *Extra 10% discount sent via email to new subscribers only. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Login to our returns portal. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Unfortunately we don't offer an exchange facility. Unfortunately we cannot accept returns after this time. Unfortunately we don't offer an exchange facility. Keep your certificate of postage safe as you will need this as your proof of return. No packaging, no problem! Login to Boohoo's returns portal. If you are looking for boohooman returns portal, simply check out our links below : Table of Contents. Hoodies. 90z Revival, If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace We don't refund delivery charge for those countries listed outside of the EEA. Om van de volgende voordelen te genieten. Make sure you keep your proof of postage! You will need your order number and email/last 4 digits of your phone number. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. How long does it take to process my return? You dont need to remember to keep your proof of postage its all digital! Click here to start a return. 3 Select your preferred return option Print returns label at home. Hear about exclusive offers, get early access to collabs & quicker checkout. Your browser's Javascript functionality is turned off. 3. Securely attach the Parcel Connect label to your parcel covering the original delivery label. Hiphopde Portal, Latest Foreign Fakaza Zip & Mp3 2019 Mp3 Download Of Rap, Quavo, one-third of the rap group Migos, is joining BoohooMan for a second which is slated to return out on the prime of the yr, Offset has provided a small Keep an eye on your . 1, 2, 3! Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. Returns are FREE for premier customers. Returns via the portal are fully tracked. Tell us what you are returning and why :). Your return arrives back at boohoo!