alight customer care representative job description

Responding promptly to customer inquiries. This is a 6 months project and we offer Full Time Shifts (Rotating). The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Full-time $12.50 an hour. Alight Solutions Customer Care Representative Salaries A Customer Service Representative also handles concerns, complaints, or other issues. Find the best jobs in the US, apply in 1 click and get a job today! Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. View Job description, benefits and responsibilities. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Alight is committed to the continued development of our colleagues. This position supports Alight s benefits administration and HR BPO platform businesses. READ MORE Important information: Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. Customer Care Representative Job Description - Gladly #beAlight Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. Cons You're able to quickly input and retrieve data while working with the customer on the telephone. The mission of our customer care teams exemplifies the need for humanunderstanding. Get hired today! From company leaders to our newest colleagues, we all play a role in bringing our values to life. Seasonal Customer Care Representative at Alight Solutions Alight believes diversity should be visible, valued, and sustained throughout the organization. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. The mission of our customer care teams exemplifies the need for human understanding. * A demonstrated successful work history in customer service, insurance, or related field. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Customer Care Representative, Human Resources - Virtual Open to States Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. Be sure to provide comprehensive yet succinct descriptions that are clear and easy to follow. You have reached your maximum number of active job alerts. Alight Customer Care Representative jobs - Indeed As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. This training will take place during the first 5-weeks of your employment, and the hours are full time. Customer Care Representative - with Growth Opportunities at Alight today! Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. Alight Easy 1-Click Apply. Help make it more accurate by adding yours. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). Join our team. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. Customer Care Representative, Human Resources - Virtual - LinkedIn Culling together a clear, well-defined list of customer care representative tasks and responsibilities is the first step in creating a thorough job description. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Alight Solutions Customer Care Representative Reviews Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Be prepared to answer why you are interested in this particular job opening. Customer Care Representative, Human Resources - Virtual We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Accurately documenting all conversations and actions taken on each interaction. Alight is committed to the continued development of our colleagues. Customer Care Representative, Human Resources - Virtual Customer Care Job Description | Velvet Jobs Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Bilingual (English/Spanish) Customer Care Rep - Virtual. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. 26 Alight Customer Care Representative jobs available on Indeed.com. Carry out monitoring visits to verify information provided by . At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Career Development & Growth: We provide ongoing training, coaching and development. Customer Care Representative, Human Resources - Texas Virtual (Work View Job description, benefits and responsibilities. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. Must be able to work a flexible schedule based upon high call volume needs. Licensing or Certifications for Customer Care List any licenses or certifications required by the position: AKBD, CIP, GB, PMI, CPIM, APICS, SAP, RFCS, NAFTA, ASE Education for Customer Care Typically a job would require a certain level of education. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship.