Follow these simple steps to get your money back if you've got a problem with your tickets, 2. 7.5 Miscellaneous.
Contact your bank or credit card company to verify the authorisation of payment to viagogo. Chargeback is also particularly useful where the cost of the tickets was under 100 and Section 75 doesn't apply. Learn more. Cons: Viagogo Reviews. Both you and the company were insisting that you weren't in the wrong. If a Seller sends tickets that are not consecutive, but listed them as so, viagogo may charge the seller a replacement fee and other charges, as specified in Section 5. Apparently not. I consider myself to be relatively savvy when shopping online, but this is something I fell foul of when I moved home recently, resulting in several painful calls to a customer service number to explain and rectify my mistake. Sharon Hodgson, the Labour MP who co-chairs a cross-party group investigating ticket abuse, said: It shouldnt be for campaign groups, artists, venues or promoters to monitor a secondary ticketing website to ensure that it is acting legally. Its worth checking your household insurance to see whether your policy includes free legal advice, or finding a solicitor who offers a free initial consultation. See all 12 articles. When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment. We will also add sales or value added tax on our fees as applicable. Seller 5 reviews; Agent 2 reviews; Administrator 1 review; Call Center Representative 1 review; viagogo reviews by location. To set one payment method as your default, under 'Payment options for selling tickets,' select the 3 dots next to the one you want as a default and then 'Set as default.' See Getting paid for your StubHub sale for info about when to expect payment. The judge issued an injunction which prevents . Get the transfer info. Note that the Seller may or may not be required to charge you sales or value added tax on the sale of your ticket. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. 2.13 Ticket Information. Here is what happened. Claim the difference Go to the event with the tickets you have and then claim the difference in the cost of tickets you asked for and those you received. Ensure the debit/credit card details you provided are for a valid card with an expiry date in the future and sufficient funds to cover this order. Once the Seller lists tickets for sale, the Buyer purchases these tickets, and the Seller has confirmed the sale, the Seller is responsible for completing the transaction with the exact tickets the Seller has listed. "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. Viagogo, based in Geneva, Switzerland, has not disclosed details of its . 7.3 Additional Policies. Check out our video below for advice on how to avoid ticketing scams. Sellers who commit to send tickets directly to viagogo are not required to confirm the order.
Ways to get paid when selling tickets on StubHub : StubHub You can update your payment method as long as you haven't yet been paid. Viagogo Won't pay me for my sold tickets. Once the Buyer finds a matching ticket, the Buyer notifies viagogo with an "offer" that the Buyer is willing to purchase the ticket.
How do I get a refund from a ticket seller? - Which? You'll need to call your local bank to see if they cash out I bonds and their requirements for . For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. Pros. To sell tickets, a Seller lists the tickets in the Site database. The same court order also requires Viagogo to provide its customers with contact details of the people theyre buying from. To post a ticket for sale on viagogo You must first register with the Site. If you have questions about a purchase or a sale you made, you might be wondering how to get in touch with a customer service representative at Viagogo. 3.1 Accurate Descriptions. The tickets will be stored in one of these third-party sites. a Split Payment transaction), we collect the payments within 24 hours of the first Buyer completing the transaction. If Viagogo does not tell you about a restriction on a ticket, it may not be honored at the venue. If You do not qualify, do not use the Services. Look for an option to transfer the tickets through the original ticket provider's account. In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. Super Bowl Ticket. Viagogo and StubHub, which are in the middle of a troubled $4bn (2.9bn) merger, have previously come under fire for a series of controversial business practices, including breaches of consumer. If for any reason your tickets are returned to Us or cannot be delivered We will attempt redelivery up to a maximum of three times. You may only use the Services if You can legally enter into and form binding contracts. Start selling with Amazon. To add to the confusion, I was refunded the 9 delivery fee I paid for the original tickets to my correct credit card. Under Section 75 of the Consumer Credit Act, your credit card company is jointly liable for any breach of contract or misrepresentation. We will also add sales or value added tax on our fees as applicable. Event dates, times, venues and subject matter, which are listed on the ticket, may change. You consent to the non-exclusive personal jurisdiction and venue of the courts of Delaware. When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.d buyer protection). 1 Complain to the ticketing website. As shares tumble and costs soar Will the fast food giants ever deliver for investors? To register, You must provide your real name, address, phone number, and email address.
viagogo Reviews | Read Customer Service Reviews of www.viagogo.co.uk Five tips on when to seek help, hiring the right firm and typical costs, Do not sell or share my personal information. So its not int he sellers interest to sell fakes or not actually have the ticket. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. If this is also unsuccessful We will not offer a refund. Visit the Payment Methods section to update the details. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute.
viagogo - Buy & Sell Concert, Sport & Theatre Tickets A spokesperson for Viagogo said it had strict measures in place to ensure the accuracy and compliance of listings and to prevent fraudulent selling, which are audited annually by a third party. If you paid by debit card You can ask your card provider to reverse a transaction on your credit or debit card in a process called chargeback. Instead, write to them again: restate your claim, and the reasons for your complaint. You will receive confirmation by email when the payment is made. Find the tickets that were originally transferred to you from your viagogo seller and continue these steps. It sickens us to think our gigs might lead to fans being ripped off by what is now a thriving, immoral industry.
Our customer service team has assisted this customer at length and provided all the information and proof he needed to identify the bank account in question. Answer (1 of 10): First, I would like to state that I have no personal experience with Viagogo, and I don't resell tickets on Viagogo, but generally speaking, the online secondary market for tickets (StubHub, SeatGeek,SeatGeel, etc.)
Ticket resale company 'determined to sit outside the law' How Viagogo overcharges its customers - and how to avoid being caught Fears ticket scalping will surge as laws fail to rein in Viagogo - CHOICE Is it safe to purchase tickets through Viagogo or another broker? Welcome to Amazon Seller Central Ireland 39 reviews. A Madrid address given for GES SL on Viagogo not only gives an incorrect street but the company name is incomplete. Phoenix Suns Tickets. You have told me that, while you are glad to have located the money, you were not satisfied with Viagogo's customer service and will not be using them again. Your first port of call was to query this with Viagogo, which said it had paid the money to a card that was registered on your account, under your name. If you can't make the rescheduled date, then you're entitled to a full refund. Clear. 'Our multi-step security process to ensure the validity of account changes, including the input of any bank details, to protect our buyers and sellers is only one part of the assurances we provide. the particular seat or standing area your ticket is for, including the block of seats and row number. CONTROVERSIAL ticket scalping site Viagogo has hit a new low, selling $160 tickets for a John Farnham and Jimmy Barnes charity show at the inflated priced of $450. Three major secondary ticketing sites - StubHub, Get Me In and Seatwave - have formally committed to ensuring better information will . For American Express this is the 4 numbers on the front, right hand side of your card. You also warrant that you own the tickets and are authorized to transfer or resell the tickets. You agree that We may report any activity that We suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. AXS cannot validate any tickets purchased from Viagogo, StubHub, or any unauthorised third party vendor.
Buying tickets to events | ACCC Many times a ticket might have wildly different prices to the face value, particularly for in-demand events. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. It can happen on any website where payments are taken. 1 Amazon internal data, FY2021 survey of 21.2K U.S. multichannel sellers. Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. Visit the Payment Methods section to update the details. 2.8 Pay & benefits. The Full Court upheld the finding made in 2019 that Viagogo had falsely represented that it was the 'official' seller of tickets to particular events. When listing seated tickets, all tickets in the same listing must be consecutive seats. If we are unable to successfully process your payment within 30 minutes of the original order time, unfortunately we will have to cancel your order and you will not be charged. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. 2.8 Work-life balance. Please remember that you will not be paid for this sale. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. I had a flight delay, can I get compensation? In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets.
Online Ticket Seller SCAMS Viagogo EXPOSED - Medium The Members acceptance of these General Terms of Use of the Viagogo Platform allows you (You) to access the Viagogo Platform that serves to bring together Sellers and Buyers and to make transactions on the www.viagogo.com site according to the terms defined below. Is that normal? How do I delete my listing? Viagogo should be the subject of a full criminal investigation.. When We receive an offer by bank transfer, We will check to see if the bank account is valid. At no time do We provide the Buyer's payment information to the Seller. Can you help me find out what has happened here? By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site.
viagogo payment to seller Viagogo's "Guarantee," supposedly protects consumers in the event they are sold invalid tickets and says a replacement or refund will be provided Viagogo cannot provide a valid replacement, since all tickets sold through their site are now invalid, therefore they should provide a refund Pretty straightforward, you'd think?
Australian music stars warn fans of buying Viagogo tickets . I entered the incorrect email when registering, how do I change it? However, when it gave you the final two digits of the sort code and account number, you didn't recognise them. A source close to Viagogo said it had no other connections to Global Experience Solutions. Start today for 5% back on up to $1,000,000 in branded sales. Scottish victims of Viagogo have vowed to keep fighting after the rogue ticket firm were forced to hand back more than 100,000. Thankfully, I have now managed to get to the bottom of it. 1.4 Modification. How much does Viagogo pay per year? How sellers get paid 2.5 Tax on Seller Proceeds. 2.12 Seller Payment. Job Title. The Sellers and the Buyers are hereafter jointly referred to as the Members. TicketNetwork. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. 6.5 Tax Indemnity. Affiliate links: If you take out a product This is Money may earn a commission. The Seller will be paid 5 - 8 days after event if the delivery of the tickets was successful to the buyer.
viagogo - Buy & Sell Concert, Sport & Theatre Tickets By using our Site, You agree to accept this Agreement. 1.2 Ticketing Exchange. A second source, with knowledge of that company, said it was run by a senior employee at StubHub in Spain. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours of the incident to report the issue. If you have a Business account, please log in to see the steps that apply to you. " viagogo has a really high turnover rate and this doesn't only apply to their employees " (in 11 reviews) " Lack of transparency, inflated "perks" " (in 5 reviews)
Viagogo Salaries in Limerick, Ireland | Glassdoor Helen Crane, This is Money, replies:This tricky ticket issue has been going on for quite some time. The ticket resale website Viagogo has been accused of advertising non-existent gig tickets on behalf of an employee of its sister company StubHub, prompting calls for regulatory and criminal investigations. Tickets sales must be fulfilled via the delivery method indicated at the time of sale directly to the Buyer and no later than the shipping deadline communicated to the seller at the time of sale (Must Ship By Date). Welcome to viagogo's online ticket exchange (the "Site"). Best Shopping Deals In the know quiz As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. BANK OF DAVE replies, Four in five homes don't have enough buildings or contents insurance cover: Here's how to tell if YOUR prized asset might be underinsured, No fault divorce is 'turbo-charging hasty DIY splits' - but spouses could be worse off if important assets like pensions are overlooked, say critics, 'The Beast' for sale: British-built classic car famed for being embroiled in a Rolls-Royce legal case - with a 27-litre aircraft engine guzzling 8 PINTS of fuel a minute, How to pack the pooch:Cars are now being designed to ensure that pets travel safely too - with some of the best ideas to be put on show at Crufts, Thrills without frills: New five-seater MG5 EV all-electric estate designed with 'keep it simple' maxim in mind, says RAY MASSEY, 'Copycat' scams now make up a THIRD of money fraud: Two victims tell us how they were fooled by people pretending to be a bank and a fashion influencer, Are your investments right for you?