Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Thanks JWMEH! American grill specializing in seafood hosting live music nightly. This hotel has a great view of Central Park from almost any floor. Each features two spacious bedrooms, lavish living areas, ornate, spa-style bathrooms, Art Deco craftsmanship, and private terraces with stunning views of Manhattan and Central Park. She is such fun! Bed was comfortable enough, towels were nice. Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Bathroom small but functional. I assured her it was not and that I, again, had proof of that. Tripadvisor performs checks on reviews. SOUTHGATE Bar & Restaurant - New York, NY | OpenTable We had a family room (a suite and connecting room), and as we notified the hotel in advance, there were games and tee-pee tents in the room. The front desk clerk said that our room as available- great!- and we could go straight up. An absolute joke!! Many travelers are interested in one particular factor the neighborhood. We still do have our Marriott platinum status. We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! Complimentary water at 8 ounces a bottle can only be taken from the front desk by oneself.On top of the lack of service, there is the atrocious attitude of service. Excellent location across the street from Central Park, Within two blocks of nine subway lines and several buses, Stylish rooms with pillow-top mattresses, minibars, and flat-screen TVs, Some rooms and suites have wonderful Central Park views, Excellent spa offers body treatments and salon services, Small 24-hour fitness center with cardio and strength-training machines, Casual American restaurant off the lobby, plus 24-hour room service, Extensive flexible meeting space, business center, and catering services, Executive Lounge offers free breakfast, hors doeuvres, and non-alcoholic drinks, Pets welcome for a fee; weight restrictions apply, Some rooms are showing wear and/or have mediocre views, Only suites have coffeemakers (free coffee available in the lobby), Smallish entry-level rooms (common in New York City). Housekeeping was spotty. I had experienced great memories in this iconic place. I have shared your experience with our team. A computer station is on site and WiFi is free in public spaces. Mediterranean seafood by celebrity chef Maria Loi from Greece. Treat yourself to SOUTHGATE Bar and Restaurant for on-site dining and mouthwatering American cuisine. She reminded me of Jasmine. We finally had the engineer come, and he said oh well the heat is off in the hotel. But service there blew me away! The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. No room service. Lobby and common areas are very nice. Thank you for your feedback. We mentioned both before we arrived. A la carte concierge services include: 24 hour room service, bell desk, valet parking, spa, fitness center, sauna and steam room, housekeeping, a business center and an award-winning restaurant. Do not park at the hotel. Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. https://www.marriott.co.uk/hotels/maps/travel/nycex-jw-marriott-essex-house-new-york/?directPageRequest=true. Executive lounge was the most bare I have ever seen at a Marriott. Review tags are currently only available for English language reviews. Open for Introverts will likely want to skip places where public interaction is inescapable and its hard, When visiting New York City, there are practically limitless options when it comes to hotels. It is minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and numerous other NYC attractions. I reminded her that my free night certificate would expire on 1/1/23 and that they needed to redeem it from my account prior to then. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. Events | JW MARRIOTT ESSEX HOUSE NEW YORK - New York | New York We could see the park - but our room was on the side of the building so it was more of a partial view. Inside our recently redesigned hotel in Manhattan, every room and suite boasts Art Deco design elements, plush bedding, and marble bathrooms. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. And on the third floor, celebrity political pollsterMark Pennwas waiting by the elevator during our visit. By proceeding, you agree to our Privacy Policy and Terms of Use. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. Top room amenities include air conditioning, a flat screen TV, and a desk. This chic 5-star Jw Marriott Essex House New York New York City is set 1.3 miles away from Empire State Building. The classic New York luxury of the JW Marriott Essex House evokes a more glamorous time, when men wore hats and women wore gloves. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. ft. JW Marriott Essex House New York - tripadvisor.com.ph I don't even have AAA. I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. All rooms are outfitted with plush king beds that have pillow-top mattresses and duvets, and most units have enough space for a crib or a chaise lounge. All products are independently selected by our writers and editors. Read the latest reviews for JW Marriott Essex House New York in New York, NY on WeddingWire. Needless to say, our We stayed at this hotel in January and had a great stay. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. This was a Christmas present for us to celebrate a Wedding anniversary. To learn more about our Central Park Terrace Suite or Presidential Suite, please contact us directly: Email: NYCEXReservations@marriott.com, Unlock your stay with the Marriott Bonvoy App, Our NYC hotel rooms and one-and two-bedroom suites boast luxury amenities and Art Deco designs, Look your best in Midtown Manhattan with marble bathrooms, deluxe bedding and other tailored perks, Feel connected in your hotel room or suite which offers high-speed Wi-Fi and an ergonomic workspace, Two-bedroom hotel suites offer connecting rooms and plenty of living space for groups in Midtown NYC, Enrich your experience from our pet-friendly hotel room or terrace suite with views of Central Park, This New York hotel includes a spa and 24-hour fitness center with Peloton bikes. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I hope you choose to stay with us again when your travels bring you back to the area so we can make your next stay memorable. East West Coast Girl C. said: Although the attention to detail is terrific i.e. It's a great option near the Javits Center or Madison Square Garden;, A modern boutique hotel with mid-century inflections, the 208-room Quin has all the amenities and attributes for a luxury Midtown Manhattan stay. The JW Marriott Essex House features a total of 17,544 square feet of meeting space across 14 different meeting rooms. We were the first guests, Marina B. said: HIGHLY RECOMMENDED! Rough experience. Sincerely, JW Marriott Team, Rooms May Be Refreshed But Service is Still Terrible. Book JW Marriott Essex House New York in New York | Hotels.com Some guests have reported some maintenance issues in units that were not fully renovated in 2017, including peeling wallpaper and water damage. Staff was great, especially Gary who check us in. JW Marriott Essex House New York - Booking.com The menu is mostly American. JW Marriott Essex House New York in New York City, New York - Luxury Link Located 3.4 mi (5.5 km) from the airport, JW Marriott Essex House New York offers a great location, putting you within just a 10-minute walk of Central Park and Broadway. laura.burton@marriott.com. JW Marriott Essex House New York - Tripadvisor Location. In a city that never sleeps, the perfect event awaits for you to discover. Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. While there are location options for all types of visitors, those looking to stay near Central Park might want to check out these hotels, all of which have rooms, Photo by Rennett Stowe via Flickr The Spring Equinox is just around the corner. The location is just amazing - right across the street from the park. Wi-Fi is only free in the lobby and other public areas. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. Will definitely return for another stay at JW Marriott Essex House! There are nine subway lines within two blocks of the hotel, which makes getting to other sights farther afield -- including Grand Central Terminal, the Empire State Building, and Brooklyn Bridge easy, fast, and cheap. Get inspiration and plan your next getaway. Bed Type and Features - Memory foam bed, a down duvet, a pillow menu, and bed sheets . The only problemwho really wants to stand outside for, Okay, so one of the worst things ever is when youre enjoying a spa treatment but youre not actually enjoying it because all you can think about is how much time its taking and how many things are piling up on your to-do list during your rubdown. There was a marble bath but the grout was missing between some of the marble on the floor. JW Marriott Essex House New York in NY - Priceline.com Stay near iconic Central Park at the JW Marriott Essex House New York. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. Modern take on an American steakhouse serving up killer steaks and fresh seafood. JW Marriott Essex House New York - New York, NY I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before.