Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? Welcome to Sunset Properties Group! They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. www.sunsetscam.com They just called my house. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. As a result of this failure, we have not been able to exercise the membership privileges promised to us. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. This effectively nullifies the contract. By continuing well assume youre on board with our privacy policy. Timeshares & Vacation Clubs. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. We kept telling them that we had some place to go and were late and we needed to leave. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. If the plaintiff loses the case, no one is compensated. It all started the moment we stepped off of the airplane in Cancun, Mexico. I wish I had done some research about them. The last thing you want is to hand over your hard-earned money to a scammer. How to Get Out of Raintree Vacation Club Timeshare? Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. has a reference to a class action law suit filed in 2017 Same here would love to know how to resolve. We liked going out & trying different restaurants. This website uses cookies to improve your experience while you navigate through the website. What should we do? The tmeshare industry in Mexico is taking almost a Billion Dollars every year from Americans and Candians. We decided to fight this through our credit card companies. Everything said was identical, currently arguing with them to cancel the contract. sunset group / fraud and dishonest. We couldn't get reservations 9 months in advance. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. There is equity in the "purchase". If there is a lawsuit, let me know guys, I was a victim too. These cookies will be stored in your browser only with your consent. Can You Get Rid of a Sunset Group Timeshare? Guide 2023 Search Close. #5. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. They had already charged my credit card for the deposit. These companies specialize in helping people just like you get out of their timeshare contracts. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. The presentation was very high-pressured and very distracting. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. Im praying one day there will be a law suit against them. Necessary cookies are absolutely essential for the website to function properly. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. Update question - did they finally stop calling? I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. They request upfront fees for their services from the get-go. Sunset neighbors sue over contentious affordable housing project when we went to the sellers office we were told they do not buy back units. Sunset Solutions Group consumer reviews, complaints, customer service. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. I almost got scammed myself. Unfortunately we didnt realize we were being scammed until later. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. After this they charged our credit card and cashed a "check" payment for the same month's payment. It's a lie. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. We will not pay anymore maintenance fees and will not return to any Sunset Property. We did so and provided proof of our claim. They would not allow us to roam the facility or talk to any of the guests. Submit a complaint and get your issue resolved. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. How to Get Rid of Cancun Palace Resorts Timeshare? They refused. We are rather disgusted with Sunset and would like to chat with any/all about this. However, we were unable to discover anything online relating to pending litigation against Sunset Group. I was scammed in May 2018. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. I wanted a cancellation and return of my money. BEWARE this is a scam. Our "VIP week" couldn't be booked at all. Ripoff Report | Sunset Lagoon, Royal Review - Cancun, Nationwide The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Guess what? When I pressured them about a guarantee regarding the quality of the room and services they completely balked. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. Promotoria Sunset Group Timeshare Owners Lawsuit I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. Try Profeco, and don't take no for an answer. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. They said this was a standard business practice in Mexico. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. If anyone has information on contacts I would appreciate the info. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. How did it turn out for you guys? Sunset Group is a family-owned timeshare developer. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. I have collected evidence to support the claims of thousands of people deceived from this company. If there is an Action Lawsuit going on some one please contact me thank you. The case status is Pending - Other Pending. For example, one of their properties is Sunset Royal Beach Resort. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. You can also try to sell your timeshare on your own. Hopefully USA will read all of these issues; FBI please help . For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Info on Sunset Resorts, Cancun & Playa del Carmen A scam is an unlawful plan intended to swindle you out of your cash. Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. The first was to continue with the upgrade - which we did not want. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. Cancel RCI and Interval International Membership? Sunset Group | Better Business Bureau Profile If youre stuck in a Sunset Group timeshare contract, youre not alone. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. My fianc and I looked at each other the entire time wondering why in the world we were doing this. We were able to get our contract cancelled and $1, 000 of our $14, 000 back. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. 3. Sunset Properties Group - Real Estate Agent in Charlotte, NC - Zillow I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. We needed a cab to our hotel from the airport. If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. Another thing to keep in mind is that anything that sounds too good to be true probably is. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. We have the same story as you. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. 2. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. I looked at the internet those properties and added up the costs if bought separately as needed. . In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. There are other, more reputable companies out there that can help you cancel your timeshare contract. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ In reality, all-inclusive is mandatory for usage at all their Cancun locations. Search Close. We would alert against working with companies that have been known to scam individuals. Signed, Un-believable, this firm must be put out of business. How to Get Rid of Hacienda Del Mar Timeshare? Sunset Solutions Group Reviews, Complaints, Customer Service - Revdex.com We only recommend companies with high ratings and strong track records in the industry. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. This scammers has to stop. An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. this is a forum with more complaints made to royal elite: This will surely increase the credibility of your complaint. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. It has now been almost 5 months and I am losing faith they will ever pay me back. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. ComplaintsBoard.com is a leading complaint resolution website on the Internet. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. We should all boycott that country. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. Please we nees help. The whole thing is a rip off as far as I can tell and very stressful for anyone. There have been several class-action lawsuits filed against Sunset Group in recent years. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. Then told her I know they are scammers and not to bother me anymore. We did continue our vacation and had a great time in Cancun. They refused to show me these mysterious rules. not being from the USA it makes it difficult for us to find someone. They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. How To Get Out of a Diamond Resorts Timeshare? While assessing an agreement, watch out for any irregularities, as they might highlight a scam. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. The Sunset Group is a scam with the lowest ethical standards. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. We review timeshare exit companies so owners can make an informed decision. Sunset World Resorts & Vacation Experiences - Scam and fraud! i cannot find anything out on this case though. 4. We use cookies to give you the best experience possible. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. In short, the rule requires the . Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. We are seeking total resolution. . The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. Therefore, we used the five day right of rescission as stipulated in the contract. Travel & Vacations. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. In some cases, your timeshare developer may offer an official exit program. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. 1. For example, you could sell your timeshare privately on a resale website. Menu. Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless.
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